The Personal Side of Business Podcast

When Amy and Josh Baker’s daughter Grace graduated from high school, she wanted the same things as her friends: a job, greater independence and a place where she belonged.
Grace, who has Down syndrome, struggled to find meaningful employment. Rather than waiting for an opportunity, the Baker family decided to create one.
In this episode of The Personal Side of Business, Jet sits down with Amy Baker to share the inspiring story behind Pizzabilities—a San Diego restaurant creating meaningful jobs for people of all abilities.
Amy opens up about starting a restaurant with no food-service experience, partnering with Ron Burner and the Nicolosi’s restaurant family, and expanding from one location to two in a matter of months. She also discusses the overwhelming demand for inclusive employment, the realities of running a mission-driven business and why great intentions still need strong operations and quality products behind them.
The conversation explores how Pizzabilities trains employees according to their individual strengths, works alongside families and caregivers, and helps people experience the confidence that comes with earning their first paycheck and contributing to a team.
What began as a way to create a future for Grace has grown into something much bigger—a business showing its community what people can accomplish when given a genuine opportunity.
Learn more about Pizzabilities at https://www.pizzabilities.com/.
IG@pizzabilities_
You can learn more about the podcast at personalsideofbusiness.com
Also get a free quote for your business with Ergo Next Insurance at https://nextinsurance.sjv.io/L05MRM
 

When Amy and Josh Baker’s daughter Grace graduated from high school, she wanted the same things as her friends: a job, greater independence and a place where she belonged.
Grace, who has Down syndrome, struggled to find meaningful employment. Rather than waiting for an opportunity, the Baker family decided to create one.
In this episode of The Personal Side of Business, Jet sits down with Amy Baker to share the inspiring story behind Pizzabilities—a San Diego restaurant creating meaningful jobs for people of all abilities.
Amy opens up about starting a restaurant with no food-service experience, partnering with Ron Burner and the Nicolosi’s restaurant family, and expanding from one location to two in a matter of months. She also discusses the overwhelming demand for inclusive employment, the realities of running a mission-driven business and why great intentions still need strong operations and quality products behind them.
The conversation explores how Pizzabilities trains employees according to their individual strengths, works alongside families and caregivers, and helps people experience the confidence that comes with earning their first paycheck and contributing to a team.
What began as a way to create a future for Grace has grown into something much bigger—a business showing its community what people can accomplish when given a genuine opportunity.
Learn more about Pizzabilities at https://www.pizzabilities.com/.
IG@pizzabilities_
You can learn more about the podcast at personalsideofbusiness.com
Also get a free quote for your business with Ergo Next Insurance at https://nextinsurance.sjv.io/L05MRM
 

Can you build a thriving business and still have the freedom to enjoy your life? Gary Mitchell believes you can have both.
For more than two decades, Gary has helped law firm owners strengthen their businesses, develop effective teams, and create greater freedom outside of work. In this episode, he joins Jet Bunditwong to discuss the principles behind his book, The AND Approach: How to Grow Your Law Firm and Gain More Freedom.
Gary explains how business owners can identify their greatest strengths, hire the right people, delegate without micromanaging, and create systems that allow the business to operate without depending on them for every decision. He also discusses the mindset shift required to move from being a skilled professional to becoming an effective business owner and leader.
In this episode:
Why your business should support your life
How to identify and focus on your strongest abilities
Building a team with complementary skills
Delegating without losing quality or control
Creating systems that increase the value of your business
Why consistency and daily habits matter
Preventing the owner from becoming the company’s bottleneck
Building a workplace culture where people can thrive
Learn more about Gary Mitchell and his coaching at OnTrackCoach.com. His book, The AND Approach: How to Grow Your Law Firm AND Gain More Freedom, is available on Amazon in print and Kindle editions.
Check out videos and articles at personalsideofbusiness.com
Get a quote with Ergo Next Business Insurance for your business.
https://nextinsurance.sjv.io/L05MRM

Can you build a thriving business and still have the freedom to enjoy your life? Gary Mitchell believes you can have both.
For more than two decades, Gary has helped law firm owners strengthen their businesses, develop effective teams, and create greater freedom outside of work. In this episode, he joins Jet Bunditwong to discuss the principles behind his book, The AND Approach: How to Grow Your Law Firm and Gain More Freedom.
Gary explains how business owners can identify their greatest strengths, hire the right people, delegate without micromanaging, and create systems that allow the business to operate without depending on them for every decision. He also discusses the mindset shift required to move from being a skilled professional to becoming an effective business owner and leader.
In this episode:
Why your business should support your life
How to identify and focus on your strongest abilities
Building a team with complementary skills
Delegating without losing quality or control
Creating systems that increase the value of your business
Why consistency and daily habits matter
Preventing the owner from becoming the company’s bottleneck
Building a workplace culture where people can thrive
Learn more about Gary Mitchell and his coaching at OnTrackCoach.com. His book, The AND Approach: How to Grow Your Law Firm AND Gain More Freedom, is available on Amazon in print and Kindle editions.
Check out videos and articles at personalsideofbusiness.com
Get a quote with Ergo Next Business Insurance for your business.
https://nextinsurance.sjv.io/L05MRM
 

What if growing a successful company meant saying no to Amazon, no to fear-based marketing, and yes to helping small businesses thrive?
In this episode of The Personal Side of Business, Jet sits down with Kate Assaraf, founder and CEO of Dip, to discuss how she built one of the fastest-growing sustainable hair care brands by challenging nearly every traditional business rule. From knocking on doors at independent retailers across the country to refusing to undercut local stores online, Kate shares why purpose and profitability don't have to compete.
They also dive into product development, customer trust, overcoming major business setbacks, and why empathy can be one of the strongest competitive advantages a company has.
Whether you're an entrepreneur, retailer, or someone passionate about building a business that makes a real impact, this conversation is full of practical insights and inspiration.
If you would like to purchase Dip haircare products, please check out the link below. 
dipalready.com
To support the Surfrider Foundation and learn what they are doing to protect the planet, www.surfrider.org
To check out more episodes and learn about The Personal Side of Business, www.personalsideofbusiness.com
For a free insurance quote for your business, check out Ergo Next Insurance at Get an Ergo Next Insurance Quote
https://nextinsurance.sjv.io/L05MRM

What if growing a successful company meant saying no to Amazon, no to fear-based marketing, and yes to helping small businesses thrive?
In this episode of The Personal Side of Business, Jet sits down with Kate Assaraf, founder and CEO of Dip, to discuss how she built one of the fastest-growing sustainable hair care brands by challenging nearly every traditional business rule. From knocking on doors at independent retailers across the country to refusing to undercut local stores online, Kate shares why purpose and profitability don't have to compete.
They also dive into product development, customer trust, overcoming major business setbacks, and why empathy can be one of the strongest competitive advantages a company has.
Whether you're an entrepreneur, retailer, or someone passionate about building a business that makes a real impact, this conversation is full of practical insights and inspiration.
If you would like to purchase Dip haircare products, please check out the link below. 
dipalready.com
To support the Surfrider Foundation and learn what they are doing to protect the planet, www.surfrider.org
To check out more episodes and learn about The Personal Side of Business, www.personalsideofbusiness.com
For a free insurance quote for your business, check out Ergo Next Insurance at Get an Ergo Next Insurance Quote
https://nextinsurance.sjv.io/L05MRM
 

What does it take to build a trusted, high-end staffing agency serving celebrities, professional athletes, and high-profile families?
In this episode of The Personal Side of Business, host Jet Bunditwong sits down with Rebecca Stewart, Founder and CEO of VIP Nannies & Household Staffing, to explore her incredible journey from working as a nanny to building one of the nation's premier luxury household staffing agencies. Rebecca shares how a chance opportunity, a small business loan, and unwavering determination transformed into a thriving, award-winning business celebrating nearly two decades of success.
Rebecca opens up about scaling a people-centered business, hiring for elite households, matching personalities over résumés, navigating the challenges of COVID, and why service mentality matters more than anything else. They also dive into leadership, coaching youth sports, entrepreneurship, and the lessons learned from working with some of the world's most successful families.
Whether you're an entrepreneur, business leader, parent, or simply fascinated by the world behind luxury household staffing, this conversation offers valuable insights on leadership, growth, and building a business rooted in trust.
In this episode, you'll learn:
• How Rebecca turned a nanny job into a nationally recognized business• The qualities that separate exceptional candidates from everyone else• Why personality fit matters just as much as experience• How COVID permanently changed the household staffing industry• The importance of systems, boundaries, and hiring the right team• Lessons on leadership from both business and coaching youth sports• Why surrounding yourself with successful people can elevate your own journey
Connect with Rebecca Stewart and VIP Nannies & Household Staffing:Website: vipnannyagency.comInstagram: @vipnanniesla
Subscribe to The Personal Side of Business for more authentic conversations with entrepreneurs, business leaders, and changemakers who share the stories behind their success.
personalsideofbusiness.com

What does it take to build a trusted, high-end staffing agency serving celebrities, professional athletes, and high-profile families?
In this episode of The Personal Side of Business, host Jet Bunditwong sits down with Rebecca Stewart, Founder and CEO of VIP Nannies & Household Staffing, to explore her incredible journey from working as a nanny to building one of the nation's premier luxury household staffing agencies. Rebecca shares how a chance opportunity, a small business loan, and unwavering determination transformed into a thriving, award-winning business celebrating nearly two decades of success.
Rebecca opens up about scaling a people-centered business, hiring for elite households, matching personalities over résumés, navigating the challenges of COVID, and why service mentality matters more than anything else. They also dive into leadership, coaching youth sports, entrepreneurship, and the lessons learned from working with some of the world's most successful families.
Whether you're an entrepreneur, business leader, parent, or simply fascinated by the world behind luxury household staffing, this conversation offers valuable insights on leadership, growth, and building a business rooted in trust.
In this episode, you'll learn:
• How Rebecca turned a nanny job into a nationally recognized business• The qualities that separate exceptional candidates from everyone else• Why personality fit matters just as much as experience• How COVID permanently changed the household staffing industry• The importance of systems, boundaries, and hiring the right team• Lessons on leadership from both business and coaching youth sports• Why surrounding yourself with successful people can elevate your own journey
Connect with Rebecca Stewart and VIP Nannies & Household Staffing:Website: vipnannyagency.comInstagram: @vipnanniesla
Subscribe to The Personal Side of Business for more authentic conversations with entrepreneurs, business leaders, and changemakers who share the stories behind their success.
personalsideofbusiness.com

What if the most important marketing metric isn't clicks, conversions, or impressions—but the ability to keep people interested?
In this episode of The Personal Side of Business, Jet sits down with marketing strategist, fractional CMO, and author Jonathan Lo to explore how empathy, human connection, and genuine value creation are becoming the biggest differentiators in today's AI-driven world. Jonathan shares his unique journey from electrical engineering and humanitarian work to leading marketing initiatives for multi-billion-dollar organizations.
They discuss why businesses often focus too heavily on the 3% of customers ready to buy today while ignoring the other 97%, how AI is changing the future of marketing and e-commerce, and why authentic human connection may become even more valuable as technology advances.
Jonathan also dives into the core ideas from his new book, Keeping People Interested, offering practical insights for founders, entrepreneurs, marketers, and growing businesses looking to build stronger customer relationships and sustainable growth.
In this episode, you'll learn:
Why empathy is a competitive advantage in marketing
The "97% Rule" and how it impacts business growth
How AI will reshape marketing and consumer behavior
Why branding and human connection matter more than ever
Common marketing mistakes growing companies make
How founders can create long-term customer loyalty
The balance between data, psychology, and creativity in business
Whether you're a startup founder, business owner, marketer, or simply interested in the future of business, this conversation offers valuable insights into keeping customers engaged in an increasingly automated world.
 
Check out more about Jonathan and his book and company...
www.jonathanklo.com
www.saltfoundrystrategy.com
 
Check out my website and more episodes and info at personalsideofbusiness.com
#ThePersonalSideOfBusiness #JonathanLo #MarketingStrategy #CustomerExperience #BusinessGrowth #Entrepreneurship #Branding #AI #Marketing #Leadership #SmallBusiness #Podcast

What if the most important marketing metric isn't clicks, conversions, or impressions—but the ability to keep people interested?
In this episode of The Personal Side of Business, Jet sits down with marketing strategist, fractional CMO, and author Jonathan Lo to explore how empathy, human connection, and genuine value creation are becoming the biggest differentiators in today's AI-driven world. Jonathan shares his unique journey from electrical engineering and humanitarian work to leading marketing initiatives for multi-billion-dollar organizations.
They discuss why businesses often focus too heavily on the 3% of customers ready to buy today while ignoring the other 97%, how AI is changing the future of marketing and e-commerce, and why authentic human connection may become even more valuable as technology advances.
Jonathan also dives into the core ideas from his new book, Keeping People Interested, offering practical insights for founders, entrepreneurs, marketers, and growing businesses looking to build stronger customer relationships and sustainable growth.
In this episode, you'll learn:
Why empathy is a competitive advantage in marketing
The "97% Rule" and how it impacts business growth
How AI will reshape marketing and consumer behavior
Why branding and human connection matter more than ever
Common marketing mistakes growing companies make
How founders can create long-term customer loyalty
The balance between data, psychology, and creativity in business
Whether you're a startup founder, business owner, marketer, or simply interested in the future of business, this conversation offers valuable insights into keeping customers engaged in an increasingly automated world.
 
Check out more about Jonathan and his book and company...
www.jonathanklo.com
www.saltfoundrystrategy.com
 
Check out my website and more episodes and info at personalsideofbusiness.com
#ThePersonalSideOfBusiness #JonathanLo #MarketingStrategy #CustomerExperience #BusinessGrowth #Entrepreneurship #Branding #AI #Marketing #Leadership #SmallBusiness #Podcast